Privacy policy

Privacy Policy

This Privacy Policy explains how Savrano Leather collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or interact with our services.

We are committed to protecting your privacy and handling your personal data responsibly.

Who We Are

Savrano Leather
Website: savranoleather.com
Email: savranoleather@gmail.com

Company details will be updated here once registered company information is finalised.

UK GDPR requires businesses handling personal data to be transparent about what data they collect, why they collect it, how long they keep it, and who they share it with. The ICO also provides a privacy notice generator for small businesses and start-ups.

Information We Collect

We may collect the following information:

  • name;
  • email address;
  • phone number;
  • billing and shipping address;
  • order details;
  • payment status;
  • device, browser, and website usage data;
  • marketing preferences;
  • messages or enquiries you send to us.

We do not store your full card details. Payments are processed securely by our payment providers.

How We Use Your Information

We use your information to:

  • process and deliver your orders;
  • send order confirmations and shipping updates;
  • manage returns, refunds, and customer support;
  • prevent fraud and protect our business;
  • improve our website, products, and services;
  • send marketing emails if you have opted in;
  • comply with legal, tax, accounting, and regulatory obligations.

Marketing

If you subscribe to our mailing list, we may send you updates about new products, early access, offers, and brand news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyse website traffic, remember preferences, and support advertising.

This may include cookies from Shopify, Meta, Google, Klaviyo, or other tools used to operate and improve our store.

You can control cookies through your browser settings or our cookie banner where available.

Sharing Your Information

We may share your information with trusted service providers, including:

  • Shopify;
  • payment providers such as Stripe, PayPal, Klarna, Shop Pay, Apple Pay, or Google Pay;
  • shipping and fulfilment partners;
  • email and marketing platforms;
  • analytics and advertising platforms;
  • legal, accounting, tax, or compliance advisors where necessary.

We only share information where required to operate our business, fulfil your order, comply with the law, or improve our services.

How Long We Keep Your Information

We keep your information only for as long as necessary for the purposes described in this policy, including order fulfilment, customer support, tax, accounting, fraud prevention, and legal compliance.

Your Rights

Depending on your location, you may have rights to:

  • access the personal data we hold about you;
  • request correction of inaccurate information;
  • request deletion of your data;
  • object to or restrict processing;
  • withdraw marketing consent;
  • request a copy of your data.

To exercise your rights, contact us at:

savranoleather@gmail.com

Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.