Shipping policy
Shipping Policy
At Savrano Leather, each order is prepared, packed, and dispatched with care.
Order Processing
Each order is carefully prepared, packed, and dispatched within 1–3 working days after it is placed.
During busy periods, product launches, or limited releases, processing may take slightly longer.
UK Delivery
We offer tracked delivery within the United Kingdom.
Estimated delivery times and available shipping methods are shown at checkout.
Where eligible, orders over the stated threshold may qualify for free UK delivery.
Free UK Delivery
We offer:
Free UK delivery on orders over £75
This threshold may change during promotions or limited campaigns.
International Delivery
International shipping may be available to selected countries.
Delivery times, costs, duties, taxes, and import fees may vary depending on your location and will be shown at checkout where available.
Customers outside the UK may be responsible for any import duties, taxes, customs fees, or local charges unless stated otherwise at checkout.
Tracking
Once your order has shipped, you will receive a tracking link by email.
Please allow some time for tracking information to update after dispatch.
Delivery Issues
If your order has not arrived within the estimated delivery window, please contact us at:
Please include your order number and shipping address.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
We cannot guarantee changes once an order has been processed or dispatched.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.
Lost or Damaged Parcels
If your parcel appears lost or arrives damaged, please contact us as soon as possible.
For damaged parcels, please include photos of the packaging and item so we can investigate with the courier.